隐私政策

1. Introduction

Double Z Biotechnology Co., Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting the personal and commercial data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website frozenmice.org, request wholesale quotes, or interact with our sales and customer support representatives.

2. Information We Collect

We collect information necessary to facilitate international B2B commerce, fulfill wholesale sample orders, and provide customer support:

• Contact Information: Full name, corporate email address, phone/WhatsApp number, company name, and job title.
• Business & Shipping Details: Import licenses, destination airport/port, delivery address, tax identification numbers, and preferred freight terms (CIF/FOB).
• Inquiry Details: Requested rodent sizes, order volume, feeding requirements, and purchase frequencies.
• Technical Data: IP address, browser type, preferred language, and anonymous usage telemetry collected via essential cookies to improve website performance.

3. How We Use Your Information

Your data is processed strictly for legitimate business purposes:

• Generating accurate wholesale pricing quotes and cold-chain freight estimates.
• Preparing export documentation, veterinary health certificates, and customs invoices.
• Processing commercial purchase orders and managing delivery status updates.
• Responding to inquiries via email, phone, or instant messaging channels (e.g., WhatsApp).
• Complying with international trade laws, biosecurity regulations, and customs requirements.

4. Data Protection & Security

We implement robust physical, technical, and administrative security measures to protect your personal and business data against unauthorized access, loss, alteration, or disclosure. All transmission of sensitive commercial data is encrypted via modern Transport Layer Security (TLS 1.3 / SSL).

5. International Transfers & Third Parties

Because we operate an international export supply chain, your shipping and commercial data may be shared with trusted third parties strictly necessary for order fulfillment:

• Authorized international cold-chain air freight and refrigerated maritime shipping lines.
• Customs brokers and biosecurity inspection authorities at the origin and destination countries.

We never sell, rent, or trade your personal or business information to third-party advertisers or data brokers.

6. Your Rights (GDPR & CCPA Compliance)

Depending on your jurisdiction, you have the right to access, rectify, or request the erasure of your personal data, as well as the right to restrict or object to certain processing activities. To exercise any of these rights, please contact our Data Protection Officer at [email protected].

7. Contact Information

For any questions or concerns regarding this Privacy Policy or our data handling practices, please contact:

Double Z Biotechnology Co., Ltd.
Email: [email protected]
WhatsApp: +1-555-123-4567
Official Website: frozenmice.org